Home / Support / Request for support

Request for support

Our support for you: You can request support from our support team by e-mail (Please note, that the answer possibly takes a few days) or you can call us:.

 +49 1805 - 999984* (0,14€/minute – technical hotline)

 +49 89 - 62030100 (sales)

Please provide the following information:
- Product version
- Additional hardware and peripheral devices
- Operating system
- Best time for contact

Our Services

Our partners provide professional support for the implementation of our products in your organization, including the following services:

  • risk assessment by means of a target/actual comparison provided by the Device Scanner throughout the network and a final audit report,
  • set-up and maintenance of corporate security policies,
  • development of customized plugins for our standard products,
  • planning of product deployments –we are supporting customers with concepts of operation and planning documents,
  • roll-out support